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  2. After pick-up

After pick-up

After pick-up

After the rental

After the rental

  • How do I file a claim?
  • When will my security deposit be released?
  • What if I have been charged extra for my rental?
  • What happens if my rental car gets damaged?
  • What if I have questions or complaints after my rental has ended?
  • What happens if I get a speeding ticket or other fines during my rental period?
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Driving and returning your rental

Driving and returning your rental

  • What should I do if my car breaks down or I am involved in an accident?
  • How do I return my rental car?
  • Do I get a refund if I return my car early?
  • Can I return the car later than my original drop-off time?
  • Can I extend my booking?
  • Can I pick up and/or drop off the car outside of the office’s business hours?
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