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  1. DiscoverCars.com Help Center
  2. Rental policies

Rental policies

Rental policies

Security Deposit

Security Deposit

  • Why do I have to leave a security deposit when I pick up the car?
  • How much is the security deposit?
  • Can I use more than one card to leave the security deposit or pay with a different card?
  • How can I avoid leaving a security deposit?
  • Why has my security deposit not been returned yet?

One-way, long-term, and out-of-hours rentals

One-way, long-term, and out-of-hours rentals

  • Can I drop off my car at a different location?
  • What’s the longest rental period available?
  • Can I pick up or drop off the car if the rental desk is closed?

Mileage and fuel policies

Mileage and fuel policies

  • What is the mileage policy for my rental?
  • How does the fuel policy work?

Cross-border rentals

Cross-border rentals

  • Can I travel to other countries with the car, and are there any fees for that?
  • Can I take my rental car from on a ferry?
  • Does the car have a toll device or vignette included?

Other

Other

  • What’s the difference between the Terms and Conditions and the Rental Conditions?
  • Where can I find the Rental Conditions?
  • What is the grace period and where can I find information about it?
  • Can my pet travel in the car?
  • Who can I contact with my concern?
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